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Listed below are our most common questions.

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  • My physician is referring me to physical therapy. Why should I chose MK Physical Therapy & Wellness?
    We have wonderful relationships with physicians in the West Texas area due to our thoughtful approach to providing physical therapy and the results we yield. MK Physical Therapy & Wellness is unique because each patient receives a customized treatment plan based on their specific needs and goals, provided by our Doctor of Physical Therapy in a one-on-one environment. We assess and consider the entire body for maximum function. Our aim is to support you in life long healing and wellness so that the benefits of physical therapy carry on long after treatment.
  • Must I have a physician's referral in order to book an appointment?
    Yes. Please bring the referral from your physician to your first appointment. Due to Texas laws, we are required to have a script within 10 consecutive days of your initial evolution.
  • How would physical therapy help my condition?
    Physical therapy treatments have been proven effective in many conditions, among a variety of patients, such as continuous back pain, neck pain, headaches, sports injuries, occupational injuries, digestive problems, balancing difficulties, whiplash and other collision injuries. Some of the other areas in which physical therapy treatments are helpful include sciatica, scoliosis, fibromyalgia, TMJ disorders and many more. If you are experiencing a recent injury, recovering from surgery or experiencing chronic pain, Dr. Bergman will help you to heal through reducing pain, as well as regaining strength and mobility. Physical therapy can be used to treat many conditions, including: -- back and neck pain -- orthopedic injuries -- pre-operative and post-operative conditions -- recovery and reconditioning -- chronic pain/fibromyalgia -- muscle, myofascial and joint pain -- body misalignments (scoliosis and spinal dysfunctions) -- soft tissue injuries -- sprains and strains -- stroke -- sports-related injuries -- weakness or loss of motion -- work-related injuries The goal of MK Physical Therapy & Wellness is to help you feel better physically, while also making sure you're both comfortable and active throughout treatment. Dr. Bergman works diligently to get to the core of your injury or condition, helping you to fully recover and stay healthy.
  • How do I schedule an appointment?
    To schedule your first appointment as a new patient, please call 432-360-2500. If you are a returning patient, please call us at 432-360-2500 or Click Here. We look forward to seeing you!
  • What is the "Wellness Approach" to recovery for a patient?"
    Total and complete wellness is important for every patient. Often times, sleep habits, diet and exercise can play a critical role in recovery for patients after a surgery.
  • What should I bring to the first appointment?
    To your first appointment, please bring the following: -- Script or referral document from the referring physician. -- A patient intake form will be emailed to you once your initial evaluation appointment is scheduled. Please bring this form, as well as the completed patient documents found online. -- Comfortable workout clothing. -- Please click here to schedule an appointment. A member of our team will contact you as soon as possible.
  • How many physical therapy visits will I need?
    This is highly variable. It depends on your diagnosis, the severity of your impairments, your past medical history, etc. You will be re-evaluated every 60 days.
  • Is physical therapy painful?
    For many patients, one of the primary objectives is pain relief. This is frequently accomplished with hands-on techniques, modalities such as ultrasound, electrical stimulation, dry needling and/or heat or cold therapy. Movement often provides pain relief as well. Your physical therapist will provide you with the appropriate exercises not only for pain relief but to recover range of motion, strength, and endurance. In some cases, physical therapy techniques can be painful. For example, recovering knee range of motion after total knee replacement or shoulder range of motion after shoulder surgery may be painful. Dr. Bergman will utilize a variety of techniques to help maximize your treatment goals. It is important that you communicate the intensity, frequency and duration of pain to Dr. Bergman. Without this information, it is difficult for a physical therapist to adjust your treatment plan.
  • What are your office hours?
    Our phones are open from 8 a.m. - 5 p.m., Monday through Friday. Appointments may be made during these times, or after-hours, if needed.
  • Do you accept insurance?
    We do not directly bill insurance on behalf of the patient on an in-network basis. Most of our patients have insurance, and those who want to utilize our services send in self-claims to their insurance company. This self-pay based clinic model allows us to devote more time and focus on our primary job, caring for you, the patient. Unlike other clinics, the care our patients receive is provided solely by our physical therapist. We believe the patient deserves a more attentive and higher quality of care. We do our best to offer a superior experience when it comes to your treatment. We accept most forms of payment including cash, check, credit, debit cards and HSA cards. Please make checks payable to MK Physical Therapy & Wellness, LLC.
  • Do you accept Medicare?
    Dr. Bergman is currently not enrolled with Medicare or any insurance providers. That being said, she does see Medicare patients. However, please know these patients must agree to sign a form stating the patient will not file with Medicare. Dr. Bergman will file with Medicare, on the patient's behalf, to get a denial only. After receiving the denial from Medicare, the patient can then file with their secondary insurance to see if they will accept the claim. After Medicare denial, Dr. Bergman will provide you with a super bill for your visit to submit to your secondary insurance.
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